سياسة الاسترجاع

We would like to clarify our policy regarding imports and returns for our valued customers:

1. No Return Policy for Customer-Related Issues:
   - If the issue with the product arises from customer misuse or failure to follow the provided instructions, "Lily Wardrobe" will not be responsible for returns or exchanges.

2. Importance of Measurements and Ordering Method:
   - Customers are advised to check measurements and specifications before completing their orders. It is preferable to refer to the size guide available on our website to ensure you receive the correct product.

3. Returns in Certain Cases:
   - If there is an error in the order due to a mistake on the store's part (such as receiving the wrong item or clear defects), we will process the return according to our return policy.

4. Customer Communication:
   - For any inquiries or issues, please contact our customer service at the Saudi number: 551519951, or via email at: Lilyywardrobe@gmail.com. We will be happy to assist you.

Thank you for your understanding!